If you dont like banks, or getting dressed up, and prefer working digitally with little human interaction, then you might be banking at @CapitalOne. I do, but mostly because they let me put a photo on a credit card 4 years ago(…but whatThe ever).
So it came to my attention that folks with EBT cards who wanted to pull put the cash benefit to pay rent or other bills through their bank accounts had a problem.
Capital One only has 1 brick and mortar store with an ATM that you could deposit cash into. This ATM was in Santa Monica. Finally Capital One opened up a branch and the Americana at Glendale. But then the problem happened that their ATM machines would not read the EBT cards even though it had the “Quest”God symbol on it. EBT card holders had to walk down the street to Bank of America to withdraw their money and pay a $3 surcharge for the privilege, then walk two blocks back to Capital One where they could deposit the cash into their bank accounts. I do not know about you but walking around with a couple hundred dollars and cash in my pocket would make me feel very nervous.
Finally they fixed it and the Capital One machines read the cash benefit amounts from the EBT card.
The next goal should be using two cards to pull money from the EBT account and depositing it into the bank account without having to pull the physical cash out and put it back into the machine