Sometimes I come in wearing a badge. today I am here as a member of the public seeking aid.
- Going through security I had too much in my pockets…. ( “I am here until 5”, said the guard with a smile.)
I’m in line to talk to the kiosk worker. Without looking up she sends me to reception.
stand in reception line and am told that I missed my appointment so my case was denied 2 days ago and they won’t use the same application to reopen the case because “it was never approved” . I do not correct the worker and she gives me a new printer view worksheet.
I fight and lose my battle with their pen.
5. 10 minutes later a security guard hands me the wallet I left by the broken pen
- I wait and wait ….. and wait. I have been here for an hour and have not seen an application yet.
I try their pens again.
- I discover the seating is too low and has no armrests. If I sit I might be trapped.
I am regretting that the online application does not work well and I have to be in LA at 1pm.
my face is breaking out in hives from nerves.
I notice the calls of “next” and watch the flow of clients through the lobby. nour one is yelling, everyone is pleasant , everything is slow but survivable .
To be continued …