Imagine you are 30 feet away from a mother who is loudly crowing about her children services case and divorce and anxiety and sleep problems and how she wants to have SSI and how she won’t leave her teen boys in after school programs……..basically every reason she is indicating she won’t find a job or be easy to work with.
Would you say , "Lady. Shhhhh!"
Or "This is the place where we want to help you. Stop telling us that you won’t begin to help yourself."
Or "If you need therapy , let me send you."
I find it hard to work with people who are more interrested in advertising their professional helpless status.